Privacy Policy
Last Updated: December 2024
1. Introduction
KSI ACADEMY Learning Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our learning management platform.
2. Information We Collect
2.1 Personal Information
We collect information you provide directly to us, including:
- Name (first and last name)
- Email address
- Phone number (optional)
- Company name and job title (optional)
- Profile photo (optional)
- Account credentials
2.2 Learning Data
We collect data related to your use of our platform:
- Course enrollment and progress
- Quiz scores and assessment results
- Certificates earned
- Time spent on lessons
- Course feedback and ratings
2.3 Automatically Collected Information
When you access our platform, we automatically collect:
- IP address
- Browser type and version
- Device information
- Access times and dates
- Pages viewed
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our educational services
- Process your account registration and manage your account
- Track your learning progress and issue certificates
- Communicate with you about your courses and our services
- Improve our platform and develop new features
- Ensure the security and integrity of our platform
- Comply with legal obligations
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit using TLS/SSL
- Secure password hashing
- Access controls and authentication
- Regular security assessments
- Audit logging of security-relevant activities
- Account lockout protection against brute force attacks
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. We may retain certain information as required by law or for legitimate business purposes, including:
- Certificate records (retained indefinitely for verification)
- Audit logs (retained for compliance purposes)
- Financial records (as required by law)
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data (subject to legal requirements)
- Export your data in a portable format
- Opt out of marketing communications
7. Cookies
We use essential cookies to:
- Maintain your session while logged in
- Remember your preferences
- Protect against cross-site request forgery
8. Third-Party Services
We may use third-party services for:
- Email delivery
- Analytics
- AI-powered features (OpenAI)
These services are subject to their own privacy policies.
9. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@ksistudios.com
Address: KSI Studios, LLC